SBCH (Full Time, Exempt, Day Shifts)
The Benefactor Liaison is responsible for the Benefactor Hospitality Program at all Cottage Health facilities. As a leader and senior member of the Hospitality Department, promotes a professional first impression and an overall culture of service excellence to our patients, visitors, and employees by providing hospitality in the public areas and lobbies of Cottage facilities. Oversees the Hospitality Tour Program in conjunction with Advancement.
LEVEL OF EDUCATION
Minimum: High school graduate
Preferred: Bachelor's Degree and/ or prior customer service course work or training.
Minimum: Intermediate computer skills, with emphasis on Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Preferred: Knowledge of basic medical terminology and hospital services. Basic knowledge of insurance carriers and types of medical coverage. Bilingual skills.
YEARS OF RELATED WORK EXPERIENCE
Minimum: 5 years related experience in a luxury hospitality or related customer service environment.
Preferred: 5 Diamond/5 Star hotel/resort experience.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
Apply online at: jobs.cottagehealth.org
Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.
Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
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