Job Details

Front Office Receptionist Featured

  2021-06-18     inSite Health Care Management     2403 Castillo Street, Ste. 201     17.00 hour  
Description:

inSite Health Care Management has several openings in our medical office.  We offer a competitive salary, and a benefits package that includes medical, dental, vision, life insurance, 401(k), long term disability and paid time off.  If you are looking for a friendly work environment consider us for your next job move.  We welcome new grads!

Position Overview:  The Front Office Receptionist serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Principal Duties and Responsibilities (Essential Functions):

  • Welcomes and greets patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Verifies insurance/eligibility information and ensures appropriate forms are signed and dated.
  • Verifies patient demographics and insurance information when scheduling appointments.
  • Communicates to patients when physician is running behind schedule.
  • Optimizes patients' satisfaction, physician time, and treatment room utilization by notifying back office staff when patients have arrived.
  • Prepares lab requisition forms as requested by physicians
  • Scans Radiology and Lab requisitions to patient files.
  • Records outcome of reminder calls made to patients scheduled for procedures, Radiology, Labs and in-office appointments in Athena.
  • Keeps patient appointments on schedule by reviewing service delivery compared to schedule; and notifying Office Manager of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Assist in the creation of new patient welcome packets.
  • Other duties as assigned.
     


Do not contact this company in solicitation of any product or service.

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