Job Details

Part time sales associate in retail stor

  2021-05-06     Singer's Big & Tall     3303 B STATE ST     $17.00 to $20.00 hour  

Part-time Retail Sales

Singer’s Big & Tall, a leading big & tall men’s clothing specialty store in Santa Barbara, established in 1975, is seeking a part-time retail sales associate, offering a highly competitive hourly rate.

Covering for vacations/time off of other employees and owners, offers additional hours.

As a Retail Sales Associate, you will be an integral part of providing a highly valued service to our community and beyond. Sales Associates provide outstanding customer service, demonstrate superior product knowledge to customers, while creating a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned.

Essential Functions:

  • Determine customer needs by listening carefully to the customer, informing the customer of available options for their consideration, without any pressure or expectations.

  • Demonstrate knowledge of store products and services to build sales and minimize returns.

  • Maintain a professional attitude with sincerity and enthusiasm reflecting our commitment to our customer.

  • Regular, dependable attendance and punctuality.

  • Ability to follow directions from peers and management/owners.

  • Ability to take initiative, working independently, problem solve.

  • Ability to multitask, when needed, assisting more than one customer at a time, when needed.

  • Measure/pin/mark clothing for alterations, when needed, requiring the ability to kneel on provided knee pad to pin/mark hem of pants for alterations.

Customer Experience:

  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating items, when needed.

  • Ability to deliver the highest level of service to each and every customer.

  • Ensures customer expectations are exceeded at each visit.

  • Create a positive, energetic environment focused on the customer experience.

  • Demonstrate compassion and care in all interactions.

  • Offer customers the opportunity to participate in our email notification services regarding special events and unadvertised promotions.

Education /Experience:

  • No specific educational accomplishment is required.

  • No previous retail experience required.

  • Training in all areas specific to Singer’s Big & Tall procedures, is provided.

Communication Skills:

  • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to maintain eye contact with customers, peers, and management/owners.

  • Ability to effectively communicate with customers, peers, and management/owners.

  • Perform opening and closing store procedures, when needed.

  • Able to communicate on the telephone with proper etiquette.

  • Ability to write sales receipts, legibly.

  • Ability to follow instructions.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.

  • Able to use a calculator.

  • Must be able to make change using American Monetary units.

  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures.

Other Skills:

  • Must enjoy meeting and interacting with customers.

  • Maintain the sales floor by restocking shelves, checking in merchandise, completing inventories, as directed by the management/owner.

  • Maintain the merchandise and other areas of the store in an organized manner.

  • Provide light housekeeping, as needed.

Work Hours:

  • Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, the day after Christmas, special sales events, based on store/company needs.

  • Potential future opportunity of additional hours, responsibilities and increased wage.

Work Environment:

  • Retail store within an outdoor mall, centrally located in Santa Barbara.

  • Overall store hours Monday-Friday 10 to 6, Saturday 10 to 5, Sunday 12 to 5. Holiday hours may vary.

  • Pace varies between slow and fast, depending on the number of customers in store at one time, or workload.

  • Break times vary.

  • No high pressure or commission sales.

  • Relaxed, friendly atmosphere.

  • Business casual attire required. No shorts, torn jeans, hats, or flip-flops.

This job overview is not all inclusive. In addition, Singer’s Big & Tall reserves the right to amend this job overview at any time. Singer’s Big & Tall is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Do not contact this company in solicitation of any product or service.

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