Job Details

Assistant Store Manager - (Full Time) - Montecito

  2026-10-24     Jenni Kayne     Santa Barbara,CA  
Description:

Assistant Store ManagerJenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it's our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that's built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.As the Assistant Store Manager, you partner closely with the Store Manager to drive business performance, lead and develop the team, and deliver an elevated client experience. You play a key role in the day-to-day leadership of the store, supporting sales growth, operational excellence, and luxury brand standards. Through coaching, motivation, and leading by example, you foster a high-performing, client-focused culture aligned to the brand. You support talent development through ongoing feedback, training, and succession planning, while driving client engagement, client-eliting initiatives and long-term relationship building to strengthen brand loyalty. In partnership with the Store Manager, you analyze key performance indicators, identify growth opportunities, and ensure a seamless omnichannel experience with strong execution across visual merchandising, operations, and service excellence.Sales & Client ExperienceSupport and drive store performance, consistently meeting and exceeding sales goals and KPI targetsLead by example on the floor delivering a welcoming, elevated, and personalized client experience while modeling strong selling, wardrobing, and client engagementSupport the overall health of the store by driving organic traffic, conversionBuild and maintain a strong client base through consistent outreach and follow-upIn the absence of the Store Manager, serve as Manager on Duty, ensuring the store runs optimally and the team is fully supported throughout the dayEnsure customer engagement across all relevant platforms; i.e. Enrollment in Jenni Kayne Rewards, Social Media Channels, etc.Team Leadership & DevelopmentSupport hiring, onboarding, and training of new team members in partnership with the Store Manager and Director of Training and Development to foster team consistency and readinessProvide ongoing coaching, feedback, and performance supportHelp foster a positive, collaborative, and inclusive team environmentLead by example in upholding company values, policies, and expectationsStep in as Manager on Duty (MOD) when Store Manager is not presentOperations & Inventory ManagementAssist in overseeing daily store operations, including opening and closing procedures, ensuring accuracy, consistency, and compliance across all operational standardsMaintain operational excellence across POS transactions, cash handling, loss prevention, and adherence to company policiesSupport inventory management through accurate stock control, efficient stockroom organization, and coordination with Stock Associates to ensure timely processing of deliveries and seamless product flowAssist with scheduling, payroll tracking, and time-off coordination in line with business needs, ensuring optimal staffing and operational efficiencyVisual Merchandising & Brand StandardsPartner with Store Manager and Visuals Lead to maintain store presentation and merchandising standardsSupport execution of floor sets, window displays, and seasonal updatesEnsure the store environment reflects the Jenni Kayne brand at all timesAssist with in-store events and visual execution to drive traffic and salesBusiness & CommunicationCommunicate daily business insights, sales performance, and team feedback to Store ManagerAssist with implementing company initiatives and directives to drive resultsSupport local community outreach and store events to build brand awarenessMaintain clear, professional communication with cross-functional partnersJob Requirements2+ years of retail experience, preferably in a leadership or key holder roleStrong understanding of retail operations, sales, and customer experienceProven ability to coach and support team developmentExcellent communication and interpersonal skillsHighly organized with strong attention to detail and a proactive mindsetAbility to work a flexible schedule including weekends, holidays, and peak periodsExperience with POS and inventory management systems; Microsoft Word and Excel preferredAbility to lift and move objects (20+ pounds) and perform physical retail tasks as neededAdditional Notes: This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.The hourly rate for this position is $28–$30 per hour. The base salary is determined by experience, education, skills, and location.


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