Job Details

Input and coordinate all incoming work orders, ensuring accuracy of information. Navigate through customer portals to manage end-to-end work order flow. Act as first point of contact for client inquiries and escalations. Communication and Coordination: Oversee communications with large clients, providing follow-up and coordinating with all departments across the country. Maintain an excellent understanding of client requirements and ensure they are communicated and understood. Generate reports through Microsoft Excel and customer portals. Additional Duties: Assist with internal employee troubleshooting using manuals and documents. Manage tight timelines and deadlines. Adhere to Company Core Values: Service, Motivate, Respect, and Connect. Scandinavian Building Services Scandinavian Building Services is a Canadian leader in retail and commercial cleaning, offering full-service janitorial and building maintenance across Canada. With over 60 years as a family-owned business, they value service, respect, and connection.#J-18808-Ljbffr