Job Details

Position Summary

The Position serves as a key liaison between Operations and Talent Acquisition, supporting workforce planning, recruiting coordination, onboarding, and employee lifecycle activities. This role helps ensure staffing needs are identified proactively and that hiring, onboarding, and talent-related processes are executed efficiently, accurately, and in compliance with company standards.

The ideal candidate is highly organized, detail-oriented, and capable of building strong relationships with operational leaders while supporting recruitment and workforce initiatives.

Essential Duties and Responsibilities

Workforce Planning & Recruiting Support

• Meet regularly with site and operational leadership to assess current and future staffing needs.
• Partner with Talent Acquisition to develop and execute staffing strategies based on operational demands.
• Assist with candidate sourcing, screening, interview scheduling, and applicant communications.
• Conduct prescreens and initial interviews as needed.
• Monitor applicant flow and hiring progress to ensure timely fulfillment of staffing needs.

Onboarding & Employee Support

• Coordinate and facilitate onboarding activities for new hires.
• Ensure all required employment documentation is completed accurately and submitted on time.
• Conduct new hire orientations and assist employees through the onboarding process.
• Support employee lifecycle activities including transfers, promotions, and status changes.

Talent Operations Administration

• Maintain accurate employee and recruiting records while ensuring confidentiality and data integrity.
• Manage talent-related documentation, reporting, and compliance requirements.
• Serve as a point of contact for managers and employees regarding talent operations processes.

Reporting & Analytics

• Generate reports related to hiring activity, turnover, staffing levels, and recruiting performance.
• Analyze workforce data and provide insights to support operational and talent planning decisions.
• Monitor key staffing metrics and identify trends impacting recruitment and retention.

Process Improvement & Compliance

• Identify opportunities to improve recruiting, onboarding, and workforce processes.
• Ensure compliance with company policies and applicable federal, state, and local employment laws.
• Support implementation of new talent management tools, programs, and initiatives.

Additional Responsibilities

• Provide administrative support related to recruiting and talent operations activities.
• Attend recruiting events, job fairs, and workforce development initiatives as needed.
• Perform other duties as assigned.

Key Responsibilities:

Education

• High School Diploma or GED required.
• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred.

Experience

• Minimum of 1-2 years of experience in recruiting, onboarding, human resources, workforce management, hospitality, customer service, or a related field.
• Experience working with Applicant Tracking Systems (ATS), HRIS platforms, or workforce management systems preferred.
• Hospitality, service industry, or multi-site operations experience is a plus.

Knowledge, Skills, and Abilities

• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Proficiency with Microsoft Office Suite and HR technology platforms.
• Ability to analyze workforce data and generate meaningful reports.
• High attention to detail and accuracy.
• Strong problem-solving and decision-making capabilities.
• Ability to maintain confidentiality and exercise sound judgment.
• Self-motivated with a proactive approach to work.

Physical Demands & Work Environment

This position primarily operates in a professional office or remote work environment and requires extended periods of sitting, typing, and working on a computer. Employees must be able to communicate effectively through digital collaboration tools, video conferencing, and written communication platforms. Occasional travel may be required for team meetings, product reviews, training, or company events.

Certificates and Licenses

A valid driver's license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.

Cell Phone Use

Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.

Pay Transparency

PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Employee at Will

Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA)

This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman's compensation laws.

Employee Leave

PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance

Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.