Job Details

Clinical Administrative Specialist

The Clinical Administrative Specialist position within Medicine Specialty Service is located at John Cochran Medical Center in VA Saint Louis Health Care System. The purpose of this position is to serve as the primary analyst and subject matter expert for data analysis and performance measurement within Medicine service. Duties include, but are not limited to:

1. Manages interrelationships with internal organizational elements/services; maintains communication with service lines, Directors, and mid-level managers; maintains service line agreements to minimize obstructions to patient care.
2. Serves as primary analyst for Medicine Service; designs analytical frameworks, identifies metrics, validates data integrity, detects anomalies, and produces programmatic recommendations to inform staffing, resource allocation, and program restructuring decisions.
3. Manages administrative action requests including data pulls, controlled correspondence, and local, VISN 15, or National suspense items; ensures accuracy, professionalism, and compliance with organizational formats.
4. Ensures administrative and regulatory requirements are met; reviews and interprets directives, handbooks, policies, and regulations for impact on program objectives and work operations.
5. Participates on Health Care System committees and groups; represents the Service Line and provides knowledge of work processes and organizational activities related to topics under consideration.
6. Conducts reviews to address systems issues; develops findings and recommendations as basis for future planning, redesigning, and controlling day-to-day operations to improve production and quality of work.
7. Leads data collection and analysis efforts using VSSC, DSS, ProClarity, Sail report, and VISN 15 databanks; applies systems redesign philosophy to identify best practices and performance gaps in relation to VHA metrics.
8. Maintains historical and projected workload data for tracking and planning; assures systems are in place to properly capture workload and maximize reimbursement.
9. Manages VistA software package for Medicine Service; orients clinical providers to CPRS; coordinates with IRM, CACs, and ADPACs to resolve conflicts and ensure smooth system operations.
10. Provides direct training and technical support on hardware, software, and networking; troubleshoots operating problems; coordinates with IRM to implement, modify, and troubleshoot VistA systems.
11. Processes all Medicine Service staff including medical students, residents, and permanent employees; works with education coordinator to ensure efficient onboarding; maintains TMS access and serves as SME for end users.
12. Maintains all aspects of the medical record and documentation within Medicine Service including records control, consult management, encounter management, workload capture, and resident supervision; monitors compliance with VA, VHA, and accreditation body regulations.

Work Schedule: Mon-Fri 7:00 a.m. - 3:30 p.m. Schedule is subject to change based on the needs of the healthcare system.

Telework: Ad hoc per agency policy.

Virtual: This is not a virtual position.

Position Description/PD#: Clinical Administrative Specialist/ PD10557-0

Relocation/Recruitment Incentives: Not authorized.

Critical Skills Incentive (CSI): Not approved.

Permanent Change of Station (PCS): Not authorized.