Job Details

Entry-Level Hotel Engineer

Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional and multi-talented Entry-Level Hotel Engineer. The Entry-Level Hotel Engineer is responsible for supporting the Engineering Department in maintaining the hotel's facilities, equipment, guest rooms, public spaces, and back-of-house areas. This position performs routine maintenance tasks, assists with preventive maintenance programs, responds to guest service requests, and learns all aspects of hotel engineering operations. The role works closely with the Assistant Director of Engineering and Engineering Operations Manager to ensure the property operates safely, efficiently, and in accordance with brand standards.

Essential Duties and Responsibilities:

• Assist with the maintenance, repair, and operation of hotel building systems and equipment.
• Perform preventive maintenance tasks on guest rooms, public spaces, meeting rooms, and back-of-house facilities.
• Respond promptly and professionally to guest maintenance requests.
• Complete basic repairs involving plumbing, electrical systems, HVAC equipment, carpentry, painting, and general maintenance.
• Conduct routine inspections of hotel facilities and report deficiencies or safety concerns.
• Complete assigned work orders accurately and in a timely manner.
• Assist with equipment installations, renovations, and special projects.
• Maintain engineering tools, equipment, and work areas in a clean and organized condition.
• Support fire-life safety inspections and emergency response procedures.
• Follow all safety, environmental, and company policies and procedures.
• Assist with energy conservation initiatives and sustainability programs.
• Communicate effectively with guests, team members, contractors, and management.
• Escalate complex maintenance issues to the Assistant Director of Engineering or Engineering Operations Manager.
• Support department goals related to asset preservation, operational efficiency, and guest satisfaction.

Qualifications

Education:

• High school diploma or GED required.
• Vocational training, trade school certification, or technical coursework preferred.

Experience:

• Previous maintenance, construction, facilities, or hospitality experience preferred but not required.
• Internship, apprenticeship, or technical school experience is a plus.

Knowledge, Skills, and Abilities:

• Basic understanding of building maintenance principles.
• Fundamental knowledge of plumbing, electrical, HVAC, carpentry, and painting repairs.
• Ability to safely operate hand and power tools.
• Strong problem-solving and troubleshooting skills.
• Ability to prioritize multiple tasks and work independently.
• Effective verbal and written communication skills.
• Strong customer service orientation and professional demeanor.
• Basic computer skills for work orders and maintenance tracking systems.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to climb ladders and work at varying heights.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to bend, kneel, reach, crawl, and work in confined spaces.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to respond to emergency situations as needed.

Work Environment:

• Hotel guest rooms, public areas, kitchens, mechanical rooms, rooftops, exterior areas, and back-of-house spaces.
• Exposure to moving mechanical equipment, electrical systems, chemicals, and maintenance supplies.
• Schedule may include evenings, weekends, holidays, and emergency call-outs.

Core Competencies:

• Guest Service Excellence
• Teamwork and Collaboration
• Technical Aptitude
• Reliability and Accountability
• Attention to Detail
• Safety Awareness
• Adaptability
• Time Management
• Continuous Learning
• Professionalism

Performance Expectations:

• Complete assigned work orders within established service standards.
• Maintain guest satisfaction through prompt and effective service.
• Adhere to all safety and compliance requirements.
• Support preventive maintenance completion goals.
• Demonstrate continuous improvement of technical and operational skills.
• Maintain professional interactions with guests, vendors, and fellow team members.

The pay scale for this position is between $28.00 and $30.00/hour. This is the pay range for this position that the Hotel reasonably expects to pay.