Job Details

Counseling Assistant

The SBCC Academic Counseling Center Counseling Assistant supports academic counselors with a variety of projects and is the first point of contact for students who come to the Academic Counseling Center Front Desk. Primary duties include:

• Helping students to schedule academic counseling appointments and prepare appropriately for their session(s)
• Supporting students in navigating the community college system, providing referrals as needed
• Assisting counselors with the facilitation of college support services including various workshops and programs, e.g. Class Planning for new students

Work Schedule:

• This is an hourly position to work no more than 19.5 hours per week and no more than 175 days per fiscal year.
• The position is on campus in person during hours the Student Services building is open.
• Mondays, Wednesdays, Thursdays 8:30 am - 4:30 pm
• Tuesdays 8:30 am - 6:00 pm
• Possibility of working some Fridays 9 am - 1 pm
• Opened until Filled

Minimum Qualifications:

• Bachelor's degree and/or equivalent combination of education and experience
• Strong interpersonal, organizational, and written communication skills
• Able to work well independently and collaboratively as part of a team
• Able to work confidently with diverse student populations and is committed to practicing and promoting inclusivity
• Experience with or demonstrated ability to learn new software and technology

Desired Qualifications:

• Ideal applicants are knowledgeable about SBCC Student Services
• Two years of previous customer service experience preferred
• Bilingual skills, Spanish preferred