Macy's Inc. - 3805 State Street - Responsibilities: Assist customers in all aspects of total store fulfillment, including Buy Online Pickup In Store (BOPS) and order pickups; Maintain a clean, organized, and inviting shopping space and pickup/return areas; Proficient in systems needed to complete transactions and support checkout processes; Engage customers with genuine hospitality and help achieve daily sales goals; Collaborate with team members to deliver excellent customer service and support store operations