Allied Universal - - Responsibilities: Provide customer service to patients, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or emergency response activities appropriate to a healthcare location.; Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, including assisting with de-escalation and notifying appropriate personnel when needed.; Conduct regular and random patrols throughout buildings, parking areas, entrances, and the perimeter to help identify unusual activity and/or potential concerns.; Monitor access points and high-traffic areas to help support authorized entry, visitor direction, and compliance with location protocols.; Document incidents, observations, and/or security-related activities in a clear and timely manner, and communicate relevant information to supervisors and site contacts.