Job Details

Owner Relations Coordinator

Santa Barbara, CA | Full-Time

About the Company

Wanderlust Luxury Rentals is a boutique vacation rental management company representing a curated portfolio of high-end homes throughout Santa Barbara and Montecito. We are a fast-growing, service-driven company focused on delivering an exceptional experience for both homeowners and guests.

About the Role

We are seeking an organized, proactive, and polished Owner Relations Coordinator to support homeowner communication, property onboarding, and portfolio coordination for our luxury vacation rental homes. This role plays an important part in the homeowner experience and is ideal for someone who is highly responsive, detail-oriented, and comfortable managing multiple projects in a fast-paced hospitality environment. The ideal candidate is professional, resourceful, organized, and eager to grow within a collaborative luxury hospitality company. You will work closely with leadership and operations teams to help ensure homes are well cared for, homeowners feel supported, and onboarding and operational tasks are executed smoothly and efficiently. This is a highly collaborative and fast-moving role within an entrepreneurial company.

Responsibilities

Owner Relations & Portfolio Coordination

• Serve as a point of contact for homeowners and support a high-level hospitality experience
• Maintain strong homeowner communication through responsiveness and follow-through
• Assist with monthly owner reporting and portfolio updates
• Help coordinate homeowner requests, property needs, and operational follow-up
• Utilize property management systems and operational reporting tools

Industry Networking & Brand Representation

• Attend local broker opens, networking events, and community functions throughout Santa Barbara and Montecito
• Introduce and represent the Wanderlust Luxury Rentals brand within the local real estate and hospitality community
• Build relationships with local realtors, designers, and referral partners
• Support portfolio growth initiatives through relationship-building and community outreach
• Additional commission opportunities available for new homeowner referrals or properties brought on through the employee's direct efforts

Home Onboarding & Listing Coordination

• Support onboarding and launch of luxury vacation rental homes
• Coordinate staging, photography scheduling, listing setup, and onboarding logistics
• Assist with listing creation and updates across booking platforms
• Coordinate supply acquisition, home setup, and readiness for guest arrival

Operations Support

• Work closely with reservations, guest relations, and property care teams
• Support operational organization and communication across active properties
• Assist leadership with project coordination and administrative follow-through
• Thrive in a fast-paced hospitality and property management environment

Qualifications

• Strong communication and organizational skills
• Exceptional attention to detail and follow-through
• Professional, polished, dependable, and highly responsive
• Able to manage multiple priorities in a fast-paced environment
• Positive, proactive, and solutions-oriented mindset
• Comfortable representing a luxury hospitality brand in professional settings
• Hospitality, luxury service, administrative, real estate, or property management experience preferred

Pay range and compensation package

Pay: $60,000–$70,000 depending on experience

Benefits:

• 401(k)
• Company-sponsored health insurance
• Flexible/Unlimited PTO
• Commission opportunities

Why Wanderlust

This is an opportunity to join a growing luxury hospitality company with a collaborative team culture and strong local reputation. You'll work closely with leadership, high-end homes, and discerning clientele while helping shape the homeowner experience and growth of the company.