Job Details

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Monitor and control operation of various sections including, but not limited to linen room, uniform room, floors, public areas, offices and storerooms. Inventory, issue and control use of linen, amenities, cleaning supplies and other housekeeping supplies. Prepare associates schedules and payroll. Ensure guest complaints are resolved in a timely manner. Maintain employee attendance, uniform and room history cards. Prepare purchase requisition forms. Compare requisitions and receipts to invoices. Present accurate bills to Executive Housekeeper for approval. Responsible for lost and found. Recommend hiring, developing, counseling, motivating and disciplining associates in accordance with hotel policies and procedures. Maintain accurate records of linen and uniforms sent to and returned from laundry. Support...Housekeeping Supervisor, Housekeeping, Supervisor, Associate