Job Details

A company is looking for a Laboratory Client Support Technician in Client Services.Key ResponsibilitiesProvide technical and preanalytic support services for clients and technical operationsProcess and evaluate specimens according to established procedures and initiate problem resolutionMaintain customer relationships and document communications, resolutions, and follow-upsRequired QualificationsHigh School Diploma or EquivalentMust complete department-specific training and demonstrate competency within 6 monthsPreferred college-level courses in medical terminology, biology, or related life sciencesCustomer service or call center work experienceFamiliarity with Laboratory Information Systems (LIS) and general medical laboratory experience