Job Details

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title: Receiving Clerk

Location: El Encanto - On-Site, In Person Position

Department: Finance

FLSA Status: NON-EXEMPT

Reports To: Purchasing Manager

Job Summary: A Receiving Clerk will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards.

Responsibilities:

• Deliver a welcoming, engaging, and personalized guest experience with a "customer-first" mindset by initiating friendly conversation, asking thoughtful open-ended questions, actively listening to guest preferences, and responding with tailored beverage recommendations and attentive service
• Greet, acknowledge, and thank all guests according to El Encanto service standards.
• Build genuine guest connections through conversation, product knowledge, and attentive service.
• Maintain professionalism, composure, and positivity during high-volume or peak service periods.
• Complete required cleaning and sanitation logs.
• Acceptance and close control of all incoming goods in respect of volume and quantity
• Enter all internal goods movements into the computer system daily
• Carry out monthly inventories with Controlling
• Responsible for acceptance and rough checks on all items entering the hotel by volume and quality
• Issue immediate complaints
• Ensure that all articles reach their place of destination immediately
• Ensure orderly acceptance and passing on of events material and its return from the ramp
• Loan and empties return from the warehouse carried out independently•
• Maintain cleanliness of the loading dock, storeroom, refrigerator, and freezer areas at all times