Job Details

A company is looking for a Commercial Collection Manager (Remote).Key ResponsibilitiesEnsure both internal and client work standards are metMonitor agent work efforts and proactively address deficienciesInterpret KPI's and provide ongoing training and developmentQualificationsExperience leading a third-party collection team of 10-20 agentsProven track record of exceeding revenue goals in a third-party collection environmentAbility to interpret and leverage performance reports and KPI data