Job Details

A company is looking for a Patient Care Specialist to manage member inquiries and pharmacy orders.Key ResponsibilitiesHandle inbound and outbound calls related to pharmacy orders and inquiriesSchedule deliveries for patients while adhering to accreditation and pharmacy requirementsMaintain knowledge of escalation processes to communicate urgent patient needs effectivelyRequired QualificationsHigh school diploma or equivalentMust be authorized to work in the U.S. without employment-based visa sponsorshipAvailability to work Monday - Friday from 1:30 p.m. - 10:00 p.m. ESTWillingness to participate in Saturday rotation every 6 - 8 weeksCompletion of a 6-week training program from 9:00 a.m. - 5:30 p.m