Job Details

A company is looking for a Managed Services Engineer - Tier 3 (Remote, Pacific Time Zone).Key ResponsibilitiesProvide Tier 3 support for diverse network environments and troubleshoot advanced routing protocolsDesign and implement network security solutions and develop network migration plans for infrastructure upgradesMentor Tier 1 and Tier 2 support teams and participate in on-call rotation for 24/7 supportRequired QualificationsDegree in Telecommunications Engineering or related fieldCertifications such as CCNA, Fortinet NSE 4, and Cisco Meraki Specialist5+ years of experience in Tier 2/3 network and voice support rolesStrong understanding of TCP/IP, routing protocols, and network topologiesExperience with Microsoft platforms and virtualization technologies