Job Details

A company is looking for a Medical Support Assistant (Medical Receptionist).Key ResponsibilitiesCoordinate care between VA and community providers and schedule appointments for VeteransProcess and resolve appointment no-shows and scheduling actions within established VA timeliness standardsMaintain patient demographic information and ensure all necessary health and administrative information is integrated into relevant systemsRequired Qualifications, Training, and EducationHigh School diploma or GED equivalentMinimum typing speed of 50 words per minute (WPM)Minimum of 6 months of customer service experienceBasic medical terminology knowledge and experience working in a medical settingProficiency in VA software systems or ability to learn upon onboarding