Job Details

Act as the primary point of contact for the reception area and maintain open and effective communication channels with internal team members, vendors, and all visitors, cultivating positive relationships on behalf of the manager.

Conduct research, gather data, and prepare reports to support decision-making processes.

Log and oversee the completion of key systems and provide follow-up for various tasks.

Performs various clerical duties, which may include assisting with other departments.

Screen and prioritize incoming calls, emails, and other correspondence.

Handle confidential information with discretion and professionalism.

Assist with special projects and initiatives as assigned by the manager.

Train new team members in reception and update and manage the shared ride coordinator, if applicable, in the community.

Perform all other related duties as assigned.

Effective oral and written communication skills appropriate to the audience's needs.

Ability to develop and deliver effective presentations live via online or virtual mediums.

Excellent collaboration and team-building skills.

Effective conflict management skills.

Ability to effectively build relationships with customers and executive management.

Demonstrates a high level of accuracy, even under pressure.

Excellent organizational skills.

Ability to perform work independently with minimal supervision.

Ability to exercise sound judgment and make decisions based on accurate and timely analysis.

Demonstrated time management and priority-setting skills.

Ability to simultaneously handle multiple priorities.

Ability to work in a fast-paced, dynamic environment.

Ability to prioritize responsibilities and organize workload to ensure that timeframes are met and the work is completed within deadlines.

Demonstrated ability to define, develop, and analyze performance measures and metrics; exercise sound judgment and make decisions based on accurate and timely analysis.