Kimpton Hotels - - Responsibilities: Check in and out hotel guests in a confident, professional and friendly manner.; Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.; Review arrivals noting special requests, blocking rooms as needed.; Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.; Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.