Job Details

Job Type

Full-time

Description

Location: Draper, UT Campus (Hybrid) or Fully Remote (Highly Qualified)

Join Us in Transforming Healthcare Education

At Joyce University, student success isn't a department - it's our promise. We believe every student can, should, and will succeed, and the Student Success Advisor plays a critical role in making that belief a reality.

As a Student Success Advisor, you'll partner closely with students throughout their academic journey, providing guidance, accountability, and encouragement as they prepare for meaningful careers in healthcare. Whether you work remotely or from our Draper campus, your impact will be felt every day in the lives of our students.

If you're energized by helping others thrive, building authentic connections, and doing work that truly matters, we'd love to meet you.

What You'll Do - Every Day with Purpose

You'll support an assigned group of students through proactive advising, coaching, and outreach that empowers them to persist, progress, and graduate.

Student Advising & Support

• Guide students with course planning, scheduling, study strategies, and time and stress management
• Coach students in professionalism, academic integrity, and student conduct expectations
• Provide consistent, proactive outreach to encourage academic success and engagement
• Identify, monitor, and support at-risk students with timely interventions and resources

Connection & Engagement

• Plan and implement student workshops and monthly student appreciation initiatives
• Assist with orientation, graduation, and other key student events (as applicable)
• Foster a supportive, student-centered experience whether working remotely or on campus

Collaboration & Administration

• Document student interactions accurately in the student information system
• Communicate with students via email, phone, text, and help desk channels in a timely and caring manner
• Collaborate with university partners to support holistic student success
• Attend departmental meetings and professional trainings
• Understand and comply with FERPA and university policies

What's In It For You

We believe supporting our people allows them to support our students at the highest level.

• Self-directed PTO policy
• Paid holidays
• 401(k) with employer match
• Medical, dental, and vision insurance
• Fully paid short-term disability
• Long-term disability and life insurance
• Professional development opportunities
• Education assistance

Requirements

What You Bring to the Table

Education & Experience

• Associate degree required; Bachelor's degree preferred
• 2-3 years of experience in a related field; higher education experience strongly preferred

Skills & Strengths

• Strong written and verbal communication skills
• Confidence using technology and student information systems
• Ability to balance empathy with accountability
• A student-centered, service-driven mindset

Why Joyce University?

Since 1979, Joyce University has been committed to empowering students for success in healthcare - and that commitment extends to our employees. Our culture is built on integrity, learning, caring, and connection, and we're proud to be recognized among Utah's Best Companies to Work For.

Here, your work matters. Your voice is valued. And your growth is supported.

Equal Employment Opportunity

Joyce University is an equal opportunity employer and is committed to creating an inclusive environment for all employees and applicants in compliance with federal, state, and local laws.

Salary Description

$54,000 to $60,000 Annually