Job Details

Position Details

Two Positions Available
Position Number: 40078743
Payroll Title: BLANK AST 2
Job Code: 4723
Job Open Date: 9/26/2025
Application Review Begins: 10/13/2025
Department: CTLR (Controller)
Percentage of Time: 100%
Union Code: CX- Clerical Unit
Employee Class: Staff: Career
FLSA Status: Non-Exempt
Salary Range: $25.38 to $27.07/hour (budgeted); full range up to $35.97/hour
Work Location: Student Affairs & Admin Svs - 1212
Working Days and Hours: M-F 8am - 5pm
Benefits Eligibility: Full Benefits
Remote/Hybrid: N/A

Job Summary

The BARC Customer Service Cashier serves as the primary point of contact for students, parents, and campus departments regarding billing, payments, and account inquiries. The role processes and records payments for tuition, housing, fees, and other departmental charges using BARC and CASHNet systems, including mailed remittances, electronic payments, and third-party transactions, while maintaining strict internal controls. The position provides professional customer service, assists with troubleshooting and resolving account issues, and supports departments with accurate and timely financial transactions. Additionally, the Cashier helps manage high-volume periods, audits forms and payments, and ensures compliance with UC policies, FERPA/HIPAA regulations, and campus procedures.

Required Qualifications

• High school diploma or equivalent experience.
• 1-3 years experience providing professional customer service, demonstrating clear communication, problem-solving, and interpersonal skills.
• 1-3 years experience handling financial transactions, payments, or account-related processes with accuracy and attention to detail.
• 1-3 years experience maintaining accurate records, reconciling information, or performing data entry tasks in a structured environment.
• 1-3 years experience using computer systems, databases, or software applications to track, manage, and report information.
• 1-3 years experience working collaboratively in a team environment and effectively interacting with clients, customers, or internal stakeholders.
• 1-3 years experience managing multiple tasks, prioritizing workloads, and meeting deadlines in a fast?paced or high?volume setting.

Special Conditions of Employment

• Candidates must be legally authorized to work in the United States without employee sponsorship.
• Satisfactory criminal history/background check.
• UCSB is a Tobacco-Free environment.

Job Functions (Percentages of Time)

• 80% BARC Customer Service Primary contact for billing inquiries, troubleshooting, providing guidance, identifying trends, and managing peak registration periods, ensuring compliance with UCSB registration, cash handling, FERPA/HIPAA, and CAC policies.
• 20% Student Payment Processing Receive and process mailed/in?person remittances, use CASHNet cashiering and BARC receivables systems, audit and process forms for various departments, and assist customers with payment inquiries.

Special Instructions

For full consideration, please include a resume and a cover letter as part of your application.

Benefits

Working at UC means being part of a vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC.

Vaccination Program Policy

As a condition of employment, you will be required to comply with the University of California vaccination policy. All Covered Individuals must participate in the applicable vaccination program with proof of up?to?date vaccines or an exception/request. For more information, see the University of California Policy on Vaccinations:

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations

If you would like assistance completing the application process or need accommodations for accessibility, please contact Katherine Abad in Human Resources at 805-###-#### or email ...@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy Notification Statement

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security and Fire Safety Report Disclosures.

Application Status

If you would like to check the status of your application, please log into the Candidate Gateway where you applied and click on 'my activities'.