Job Details

divh2Front Office Agent/h2pDo you love nature and being in a peaceful rustic setting? Are you friendly, energetic and a good communicator? Join our team today! Become part of creating an exceptional outdoor vacation experience at El Capitan Canyon Resort. Located just 15 minutes north of Santa Barbara, California or 20 minutes south of Buellton, California, the resort is open for guests year-round. As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing visit./ppstrongJob Summary:/strong/ppAs a Front Desk Agent, you will report to our Front Desk Supervisor. You will work together to/polliGreet and thank guests in a sincere, friendly manner./liliCheck guests in on arrival and out on departure./liliPost charges to appropriate guest accounts./liliAnticipate and address guests needs, and resolve their problems and complaints./liliAssist guests with disabilities./liliAnswer phones and assist with inquiries./liliAssist prospective guests with taking reservations./liliCollaborate and communicate with other internal departments to ensure guest satisfaction./liliComply with company procedures and safety policies./liliOther duties as assigned/li/olpstrongRequirements:/strong/polliHigh school degree or equivalent; or relevant work experience/liliPrior administrative experience a plus/liliStrong customer service skills/liliExcellent telephone skills/liliGood problem-solving skills/liliProfessional appearance/liliIntermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet/liliHotel front desk experience, a plus/li/olpstrongBenefits:/strong/polliPaid Family Leave/liliHealth Insurance/liliDental Insurance/liliVision Insurance/liliVacation, Sick and Holiday Pay/liliCompany Basic Life Insurance/liliCompany paid Accidental Death Dismemberment/liliCompany paid Short Term Disability/liliCompany paid long term Disability/lili401k Retirement Plan/li/olpEOE/ppWe are a drug free workplace. Pre-employment background assessment required./ppDue to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please./ppHourly Rate: $21.00/ppRemote: No/ppHousing Provided: No/ppEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor./p/div