Job Details

Description

JOB SUMMARY:

The Turndown Attendant is responsible for turndown service and maintaining the cleanliness of guest rooms, corridors and public areas as assigned.

JOB RESPONSIBILITIES:

• Anticipate and respond to guest inquiries of all services/features and local attractions/activities
• Completion of all duties as assigned (i.e. turndown bed, deliver dry cleaning, proper placement of specified items for turndown service - amenity/cards, door knob menu, bathrobe with card, bed floor mats, TV remote control, radio setting, etc.)
• Check in with supervisor for additional assignments throughout the shift
• Stock cleaning carts, housekeeping storage closets and public areas with designated supplies and equipment
• Maintain complete knowledge of proper maintenance and use of equipment
• Monitor and maintain safety, cleanliness, sanitation and organization of guest rooms, corridors, housekeeping storage closets and public areas as assigned
• Provides accurate key control and effective security for all keys, buildings and vehicles
• Follow proper procedures to report any damages or maintenance problems
• Report to work on time and according to posted schedule

SKILLS AND EDUCATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

• High school diploma or general education degree (GED or minimum of six months related experience and/or training; or equivalent combination of education and experience)
• Previous hospitality experience in a Four Diamond quality organization preferred
• Must be able to understand, speak, read, and write in the basic English language
• Must be available to work, varied shifts and flexible schedules

QUALIFICATIONS:

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californians business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.