[Customer Service / Remote] - Anywhere in U.S. / Up to $26 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Experience Rep at Scaled Agile, you will: Provide exceptional customer service and support to clients via phone, email, and chat; Troubleshoot and resolve customer issues in a timely and efficient manner; Maintain accurate records of customer interactions and follow up as needed; Collaborate with team members to identify and implement process improvements; Utilize various software and systems to assist customers and track progress; Continuously strive to meet and exceed customer satisfaction goals...Hiring Immediately >>