Job Details

Job Description

Join our team and embrace the Customer 1st strategy to deliver an exceptional experience for our customers through outstanding service. As a Bakery Department Supervisor, you will ensure a safe and clean environment that encourages customer loyalty while achieving sales and profit goals. You will lead all functions and activities in the Bakery department, embodying our core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Foster an atmosphere of trust and respect among team members while communicating relevant information.
• Promote teamwork and collaborate with associates to achieve company and store objectives.
• Set performance goals for the department and empower associates to excel.
• Manage scheduling effectively to meet customer demand during operational hours.
• Train and mentor associates on job performance and participate in performance evaluations.
• Comply with all local, state, and federal laws, as well as company policies.
• Create a welcoming environment for customers, sharing bakery specials and product recommendations.
• Maintain knowledge of all products offered in the department.
• Prepare bakery items based on customer requests, utilizing appropriate equipment and offering samples to enhance customers' experience.
• Ensure product freshness while providing correct portion sizes to minimize waste.
• Utilize bakery equipment according to company guidelines.
• Work with store management to develop a business plan for the department to achieve desired outcomes.
• Submit seasonal critiques to the sales and merchandising supervisor.
• Stay informed about current and upcoming promotions and communicate this with associates.
• Monitor departmental expenses and assist in budget preparation and financial reporting.
• Implement routine price changes and update promotional signage.
• Organize and oversee the inventory process.
• Adhere to food safety regulations, ensuring proper cooking techniques and temperature monitoring.
• Reinforce safety protocols and report any unsafe conditions or safety risks.
• Conduct equipment inspections and report any maintenance needs.
• Notify management of any customer or employee incidents.
• Report safety risks, and incidents of theft or fraud.
• Possess the ability to work well in a fast-paced, often demanding environment.
• Manage conflicts in a reasonable and cooperative manner.
• Act with integrity regarding customer and business information.
• Follow directions and seek assistance when necessary for resolution of issues.
• Support and assist customers of all ages and abilities.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

Minimum:

• Strong communication skills.
• Fundamental mathematics knowledge.
• Ability to handle high-pressure situations.
• Must obtain a food handlers permit once hired.

Desired:

• High school diploma or equivalent.
• Prior experience in management.
• Experience in the bakery industry.

About Us

We are part of a family of companies that takes pride in innovative service, focused on creating amazing experiences for customers and communities. Here at Ralphs, we genuinely care about our associates and aim to provide them the support they need to grow and succeed.

If you have a passion for food and a desire to join a vibrant team, apply today and take the first step towards a fulfilling career with us!

We value diverse backgrounds and encourage all qualified individuals, including those with an arrest or conviction record, to apply.

What you'll receive from us:

• Comprehensive healthcare coverage, including medical, dental, vision, and prescription options.
• Flexible scheduling with paid time off, holiday pay, and sick leave based on eligibility.
• Access to emotional and financial support resources, including counseling and financial planning tools.
• Associate discounts on a variety of purchases.
• Up to $21,000 in tuition reimbursement over your career, through our continuing education program.
• Significant growth potential, supported by extensive training programs and career pathways.