[Customer Service / Remote] - Anywhere in U.S. / Up to $19 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Care Rep at Monster Transmission, you will: Act as the first point of contact to the customer for all service requests or inquiries; Advise customers regarding Monster Transmissions products, services, and active promotions; Provide consistent, thorough, and accurate communication to customers to keep them updated on the progress of their order and provide updates on impending changes or delays; Create and maintain detailed documentation for all client interactions; Respond to and create tickets in Zoho ticketing system; Return voicemails from customers...Hiring Immediately >>