Job Details

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

As an employee of HCA, you are eligible for the following benefits:

· Role is 100% remote (after in-office new hire training)

· Competitive pay plus up to $1000 in monthly bonuses!

· Great benefits with very little out of pocket cost!

· Car purchase discount plus $350.00 car allowance!

· Immediate 401k matching and vesting!

· Medical, Dental and Vision plans that include no-cost and low-cost plan options

· Immediate 401(k) matching and vesting

· Vehicle purchase and lease discounts plus monthly vehicle allowances

· Paid Volunteer Time Off with company donation to a charity of your choice

· Tuition reimbursement

What to Expect

This position is responsible for managing customer facing processes associated with end of term lease accounts. Specific responsibilities include supporting HCA, Brand, and Dealer loyalty by assisting lease customers with end of term options, obligations, and providing new vehicle information. Deliver a superior customer experience executing active listening, proper tone, and excellent communication to anticipate customer wants and needs. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need.