Job Details

Join Our Team as a Retail Loss Prevention Associate!

At Ross, we are a leading off-price retail chain with over 2,200 stores and a reputation for success and growth. Our mission is to deliver high-quality brands and trendy merchandise at extraordinary savings while creating a thrilling shopping experience. As a part of our team, you'll enjoy:

• Success in your role
• Opportunities for career advancement
• Collaboration and teamwork
• A commitment to diversity, equality, inclusion, and community engagement

With our corporate headquarters based in Dublin, CA, and a network that includes buying offices in New York City, Los Angeles, and Boston, along with 8 distribution centers across the country, we are proud to be a Fortune 500 company. In 2023, our revenues reached $20.4 billion, and we are dedicated to fostering an inclusive work environment that encourages continuous learning and development.

General Purpose: This role is essential in providing a visible presence at store entrances and exits, helping to mitigate theft and fraud while ensuring a safe environment for both associates and customers. The associate will engage with customers in a friendly and professional manner, effectively deterring theft by showcasing a commanding presence while adhering to the Code 50 package inspection policy. Regular walks through the sales floor will be conducted to identify and address potential theft indicators as guided by store leadership. You'll work closely with management to promote the company's loss prevention policies and minimize operational losses.

Key Responsibilities:

• Maintain a safe and secure shopping environment
• Develop partnerships within the team
• Uphold the personal and store brand image
• Reduce theft and fraud
• Minimize operational shortages

Competencies:

• Effective management of work processes
• Solid business acumen
• Planning, aligning, and prioritizing tasks
• Building talent within the team
• Collaborative teamwork
• Setting a positive example
• Strong communication skills
• Ensuring accountability and execution

Qualifications:

• High school diploma or equivalent required; an Associate's degree is preferred
• A minimum of one year in retail supervision or similar experience preferred
• Experience in loss prevention or security is a plus
• Active security guard license is preferred
• Ability to thrive in a fast-paced environment
• Strong communication and relationship-building skills
• Exceptional customer service abilities
• Demonstrated conflict resolution skills
• Must comply with all relevant federal and state regulations for security positions, including background checks and drug testing

Physical Requirements:

• Consistent punctuality and regular attendance are required
• Capable of spending up to 100% of the working time on your feet, walking, and moving around the store
• Able to lift or lower objects over 25 lbs.
• Must be able to bend, stoop, or crouch as needed

Note: This job description is a summary of the essential duties and responsibilities and is not comprehensive. Responsibilities are subject to change at management's discretion. Ross is an equal employment opportunity employer, committed to attracting and developing a diverse workforce. We evaluate candidates based on their skills, abilities, and experience. The base pay range for this role is $18.00 - $18.50, depending on various factors, including experience and location. Compensation packages may vary by position.