Job Details

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO / Comprehensive training - As a Customer Service Support at Modernizing Medicine, you will: Deliver an exceptional client experience by identifying and documenting client needs and issues, answering incoming inquiries, effectively applying problem-solving techniques, educating clients, and following issues through to their successful resolution; Provide consistent, professional, and high-quality client support to our client base; Establish procedures to ensure client satisfaction and quality service delivery; Communicate and collaborate across teams and departments to help resolve issues; Replicate and document issues for further escalation...Hiring Immediately >>