Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $23.41 per hour / Training provided - As a Customer Care Rep at Skygen, you will: Service our Dental and Vision inbound callers with information regarding their eligibility, benefit coverage, authorizations, claims, and locating a provider in their area; Ensure all calls are answered according to company and client guidelines; Accurately document call information and resolution in our internal systems; Apply effective diffusion techniques when necessary to ensure our customers feel heard, valued and supported; Properly identify issues that need to be escalated appropriately to the leadership team...Hiring Immediately >>