Job Details

Hospital Manager At Vca Noah's Ark

We are seeking an experienced, motivated Veterinary professional to join our leadership team as the Hospital Manager at VCA Noah's Ark.

As part of the VCA family, you'll join a network of passionate professionals united by a shared commitment to exceptional patient care and outstanding client service. You'll be supported by regional leadership, a dedicated medical team, and the nationwide resources of Mars Veterinary Health, all while leading your hospital's day-to-day operations and driving its continued success.

About the Role

The Hospital Manager will work closely with the Medical Director and the Regional Field Leadership team. The Hospital Manager is responsible for leadership, operational excellence, and business growth. You'll ensure that the hospital remains a place where pets receive the highest level of care and clients feel valued and understood.

Key Responsibilities

• Lead, coach, and develop the veterinary, technical, and client service teams to achieve excellence in medical quality and client experience.
• Partner with the Medical Director and Regional Leadership to establish goals, policies, and strategic plans that promote hospital growth and efficiency.
• Oversee all aspects of staffing, including recruiting, onboarding, performance management, and team development.
• Review financial performance; identify opportunities to increase revenue, manage expenses, and meet or exceed budget expectations.
• Foster a positive, collaborative culture that aligns with VCA's Core Values.
• Ensure compliance with medical recordkeeping, safety protocols, and client communication standards.
• Represent the hospital and VCA positively within the community and professional veterinary network.

Skills and Qualifications

• 23 years of leadership experience in the veterinary industry, customer service, financial, or business management.
• Strong leadership and organizational skills with a proven ability to delegate and achieve results.
• Knowledge of marketing, sales, and client retention strategies.
• Excellent communication skills, both written and verbal, across diverse audiences.
• Friendly attitude and genuine passion for pets and people.
• Ability to manage multiple priorities in a fast-paced environment with flexibility and poise.

Why VCA

At VCA, we invest in you. We offer:

• Competitive compensation: Salary range: $70,000 $90,000 per year. Compensation is based on experience and qualifications. This position is also eligible for a performance-based bonus.
• Comprehensive benefits package, including medical, dental, and vision coverage.
• Generous pet care discounts for your own pets.
• Continuing education opportunities and access to a vast network of hospital and regional resources.
• The stability and growth potential that comes with being part of Mars Veterinary Health, a global leader in veterinary care.

If you're ready to grow your career in a supportive, collaborative, and purpose-driven environment, we'd love to meet you.

Join us at VCA Noah's Ark, where your leadership makes a difference every day.