Job Title: Floral Clerk
Department: Floral
Reports To: Floral Manager
FLSA Status: Non-Exempt
Essential Duties and Responsibilities
The Floral Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):
Confers and plans arrangements according to customer's request based on cost or selects appropriate standard design pattern
Assists in the design and sales of all live, cut-dried, and artificial floral and floral arrangements
Unpacks, cleans, and re-cuts fresh flowers; un-sleeves green and blooming plants; displays complementary accessories
Processes flowers; cleans containers, re-cut and cleans flowers; maintains display and rotation; pinches back tired plant products
Plant maintenance, watering, upgrading, unpacking, and displaying
Share product knowledge with customers; educate them on care and handling.
Assists customers with a smile and a willing attitude. Assures high sales through establishing relationships with customers to ensure repeat business.
Ensures floral items are safely and securely wrapped for travel or delivery.