Job Details

Join Our Team as a Retail Customer Service Associate!

Are you passionate about providing outstanding customer service? As a Retail Customer Service Associate, you will play a key role in helping our customers find the products they need while ensuring their experience is enjoyable and fulfilling. This is a fantastic opportunity to be a part of a fun, collaborative retail environment where you can make a difference!

Why You Should Apply:

• Flexible part-time hours to fit your schedule
• Generous paid time off
• Weekly pay and opportunities for career advancement
• Exclusive discounts on in-store and online merchandise
• Discounts at hundreds of retailers and restaurants
• 401(k) plan with company match
• Dental and vision insurance
• And many more benefits!

Your Role and Responsibilities:

• Provide exceptional service and support to our customers
• Assist with locating products and offering solutions
• Handle returns and online pickups with professionalism
• Engage with customers to create a welcoming shopping environment
• Balance multiple tasks including cashier duties and merchandising
• Maintain flexibility in responsibilities, such as cleaning and stocking as needed

What We Are Looking For:

• A flexible schedule based on store needs
• Passion for engaging with customers and fostering relationships
• A team player who thrives in a fast-paced retail environment
• Strong conflict resolution skills in a calm and cooperative manner
• Integrity when handling customer and business information
• Ability to lift and move materials in the 10 - 50 pound range
• Prior customer service or cashier experience is a plus but not required

Staples does not sponsor applicants for work visas for this position. Learn more about our innovative products, services, and career opportunities.

We are an Equal Opportunity Employer, committed to providing reasonable accommodations for individuals with disabilities. All qualified candidates are encouraged to apply.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws and regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as part of the employment process.