Job Details

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Job Summary

The PM Security Agent is responsible for the safeguarding of hotel property, assets, guests, associates, and visitors. The required shift for the PM Agent is from 2:00 pm to 10:00 pm.

Job Responsibilities

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
• Responsible for key inventory and distribution.
• Promote safe work practices.
• Initiates preliminary investigations into incidents, as needed.
• Writes reports and ensures accuracy of necessary documentation, as needed.
• Assisting sick and injured associates and guests.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
• Working special events and private parties.
• Practice safe driving while operating in a company or guest vehicle.

Skills and Education Requirements

• High school diploma or general education degree (GED), or equivalent combination of education and experience.
• Specialized police or security training preferred.
• Two years of experience in related security position.
• Hospitality and/or luxury setting experience preferred.
• Must have excellent customer service/communication skills to work with guests.
• Requires ability to use property's computer and systems to record, store and analyze information.
• Must be able to speak, read, write and understand English.
• Able to work independently with minimal guidance and as part of a team.
• Valid drivers' license in good standing with clean driving record.
• Flexible work schedule including holidays and weekends.

Additional Information

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian's business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industries

Utilities

Location

Santa Barbara, CA