Job Details

Join to apply for the Front Desk Coordinator - Goleta, CA role at The Joint Chiropractic

Overview

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated and proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world?class organization, we want to talk to you. The Joint Chiropractic provides world class service to every patient, and we would like you to join our caring team as we continue to advance chiropractic care in the wellness industry.

Schedule note: Saturday and Sunday from 9:45 AM 5:15 PM. Availability to cover shifts as needed. Pay range $21.00$22.50/hr depending on experience. Bonus potential offered.

Responsibilities

• Providing excellent services to members and patients
• The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals
• Greeting members and patients upon arrival and checking them in to see the Chiropractor
• Answering phone calls
• Re-engaging inactive members
• Staying updated on membership options, packages and promotions
• Recognizing and supporting team goals and maintaining positive relationships with team members
• Maintaining the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keeping management apprised of member concerns and following policies, procedures and direction
• Willingness to learn and grow
• Accepting constructive criticism in a positive manner and using it as a learning tool
• Office management or marketing experience is a plus
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Qualifications and Skills

• Dependable with a winning attitude
• High school diploma or equivalent (GED)
• Experience completing transactions using point of sale software and ensuring patient accounts are current and accurate
• Strong phone and computer skills
• At least one year of previous sales experience
• Ability to participate in marketing/sales opportunities to attract new patients
• Ability to prioritize and perform multiple tasks
• Ability to educate patients on wellness offerings and services
• Strong customer service orientation and effective communication with members and patients
• Ability to work cohesively with others in a fast-paced environment

About The Joint Chiropractic

The Joint Corp. revolutionized access to chiropractic care with its retail healthcare model in 2010. Today, it is the nations largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a leader in the chiropractic industry. For more information, visit www.thejoint.com.

Business Structure

The Joint Corp. is a franchisor of clinics and an operator of clinics in multiple states. In some states, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which can vary between franchisees.