Job Details

Client Service Associate

  2025-11-29     Appleone     Santa Barbara,CA  
Description:

Job Title: Client Services Associate
Location: Santa Barbara, CA
Employment Type: Temp-to-Hire
Schedule: Monday-Friday, 8:00 AM-5:00 PM, Onsite
Start Date: 12/1/25
Pay Rate: $19/hour
Dress Code: Business Casual
Pre-Employment Requirements: Standard 7-year background check + 7-panel drug screen
Process: Resume review and interview required

Job Overview

The Client Services Associate provides high-quality office and mailroom support, ensuring efficient daily operations and exceptional service to all employees. Key responsibilities include handling inbound/outbound mail, managing packages, assisting with shipping and receiving, maintaining office supply inventory, supporting copy/print equipment, providing occasional reception coverage, and performing light maintenance or cleaning tasks. This role consistently upholds a professional image while delivering prompt, courteous, and reliable service.

Duties & Responsibilities

Deliver 5-star customer service across all communication channels

Receive, sort, and track inbound mail and packages

Manage outbound mail and package processing

Perform shipping/receiving duties and notify staff of deliveries

Distribute mail and serve as the point of contact for inquiries

Operate and maintain multifunction devices (copy/print equipment)

Submit work orders when needed

Replenish and maintain pantry, kitchen, conference, and meeting spaces

Support meeting room setups and internal office moves

Maintain cleanliness and order in the business service center

Monitor and restock office supplies

Assist with copy/print jobs and ensure equipment functionality

Proactively seek additional tasks during downtime

Provide reception/concierge coverage as needed

Help train backup support and guide others on procedures

Handle sensitive inquiries with professionalism and discretion

Competencies

Strong verbal and written communication skills

Excellent customer service abilities

Proficient in Microsoft Office Suite

Ability to multitask and stay organized

Familiarity with MFD/copier equipment

Knowledge of shipping/receiving processes

Ability to work independently and complete tasks accurately

Strong attention to detail and problem-solving skills

Qualifications

High school diploma or equivalent required

1+ year of prior work experience preferred

Ability to work the assigned schedule

Strong organizational and time-management skills

Professional appearance and demeanor

Ability to learn and use computer-based systems

Physical Requirements

(Approx. 50% of the time)

Ability to lift/move 40-60 lbs. using proper equipment

Ability to walk, bend, kneel, stand, or sit for extended periods

Manual dexterity to operate office equipment

Travel

None or negligible

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:


The pay transparency policy is available here:
English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.


We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


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