Job Details

Overview

Join to apply for the Public Safety Dispatcher role at UC Santa Barbara.

Job Details

Position Information

• Payroll Title: PUBL SFTY DISPATCHER
• Job Code: 5216
• Job Open Date: 08/31/22
• Application Review Begins: 09/15/22
• Department Code-Name: POLI - Police Department
• Percentage of Time: 100%
• Collective Bargaining Unit (CBU): CX - Clerical Unit
• Grade Type/Grade: N/A
• FLSA Exemption Status: Non-Exempt
• Work Location: Public Safety Building 574
• Budgeted Pay Rate/Range: $36.85/hr - $47.04/hr. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University.
• Days/Hours: Mon-Fri, Sat, Sun; Shift includes Day, Evening, Weekend

About the Organization

The University of California, Santa Barbara is committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome, and included.

Benefits and Mission

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of diverse backgrounds. UC Santa Barbara emphasizes an inclusive, innovative, and equity-focused community.

Brief Summary Of Job Duties

Monitors/operates all equipment and accesses all resources within the Dispatch Center. The majority of each shift is at the console monitoring radios and alarms, dispatching personnel, answering phones, and using specialized software (including CLETS, alarm software, and 911/telephone software) in addition to standard Windows-based programs. This position may also involve releasing emergency messages and communications to the UCSB community during emergencies.

Responsibilities

• Emergency Calls: Monitor and respond to 911, Campus Emergency, and Elevator Emergency lines; dispatch appropriate units; communicate with the deaf using TDD; verify location and assess priority of information.
• Radio Communications & Briefings: Coordinate interagency responses; maintain communication links; broadcast and rebroadcast information; brief the oncoming dispatcher.
• Log & Record Maintenance: Maintain chronological calls, logs, and Be-On-the-Lookout records; manage keys and departmental information.
• Public Information: Answer general inquiries and provide procedural information to the public.
• CLETS/NCIC operator/equipment monitor: Operate CLETS/NCIC; enter inquiries; manage multiple security and alarm systems.
• Support Services: Provide CSO dispatch support,Lost and Found, Records, and related administrative tasks.

Required Qualifications

• High School Diploma or equivalent education and experience.
• 1-3 years of law enforcement agency experience or equivalent education and experience.
• Read, write, speak and understand English fluently.
• Proficient typing/data entry; familiarity with computer operations; excellent communication and customer service skills; ability to work under stress.
• Meet all other requirements for public safety dispatcher as established by law and POST.

Preferred Qualifications

• Knowledge of IACLEA accreditation process and requirements is highly desirable.
• Understanding of modern policing issues and practices as applied within the University environment.
• Prior experience as a Public Safety Dispatcher.

Special Conditions of Employment

• Ability to use vehicles, computer systems and tools used by police agencies.
• Mandated reporting requirements for Child Abuse and Dependent Adult Abuse.
• Satisfactory criminal history background check.
• Ability to work in a confined space until relieved and to work rotating shifts including days, nights, weekends, and holidays.
• Successful completion of pre-employment psychological evaluation, six-month in-house training, and the POST Dispatcher test.
• UCSB is a tobacco-free environment.

Special Instructions

For full consideration, please include a resume and a cover letter as part of your application.

Compliance and Accessibility

UC Vaccination Programs Policy applies; vaccination or approved exception may be required. See UC Santa Barbara COVID-19 Information and Vaccination Policy for details. The University is an Equal Opportunity Employer.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.