Job Details

Scheduling & Coordination: Manage surgery consultations and follow-up appointments, ensuring efficiency and excellent client experience. Client Communication: Serve as the primary liaison for incoming calls and messages related to surgical patients. Provide timely, compassionate, and informative responses to client inquiries. Billing Support: Assist clients with estimates, billing questions, and insurance-related documentation. Partner with the billing team to resolve concerns quickly and clearly. Record Management: Maintain accurate and up-to-date documentation of all communications, appointments, and financial interactions. Team Collaboration: Work closely with surgeons, technicians, and support staff to keep the surgery department organized, informed, and running smoothly. Customer Service: Deliver exceptional, empathetic service to every client, every timesupporting pet owners through the surgical process with care and professionalism. What You Bring:Prior experience in a veterina...Surgery, Patient, Liaison, Client, Animal Care, Healthcare