Job Details

[Call Center / Remote] - Anywhere in U.S. / $17 per hour + bonus / Medical, dental & vision / 401k / PTO / Equipment provided / Paid training - As a Customer Service Rep at MOEN, you will: Provide exceptional customer service by answering inquiries and resolving issues in a timely and professional manner; Communicate with customers via phone, email, and chat to assist with product information, order status, and warranty claims; Handle a high volume of incoming calls and emails while maintaining a positive attitude and meeting performance metrics; Troubleshoot technical issues with products and provide solutions or escalate to appropriate departments; Process orders, returns, and exchanges accurately and efficiently; Stay up-to-date on product knowledge and company policies to provide accurate and helpful information to customers...Hiring Immediately >>