Job Details

Operations Support Specialist

USmax Corporation is seeking an Operations Support Specialist to provide expertise in operations support and workflow integration for our DoD customer's training support services contract in Santa Barbara County, CA. This position focuses on curriculum review, operational workflow optimization, and agreement management. The ideal candidate will possess experience in military training environments, curriculum development, and operational support processes.

Duties and Responsibilities:

• Conduct semi-annual reviews of training syllabi
• Support workflow integration across organizational units
• Assist with operational orders issued from leadership
• Identify process improvements to enhance operational efficiency
• Document best practices and lessons learned
• Coordinate with stakeholders to optimize training delivery
• Lead development and updates to Memorandum of Agreements (MOAs)
• Support Host Tenant Support Agreement (HTSA) meetings and documentation
• Ensure compliance with agreement terms and conditions
• Track agreement status, renewal dates, and action items
• Coordinate with stakeholders on agreement implementation
• Provide recommendations for future agreement development
• Assist with personnel recognition program development and implementation
• Support administrative processes related to operations
• Collaborate with Administrative Support Specialist on file structure and documentation
• Contribute to weekly activity reports
• Support special projects and initiatives as assigned
• Assist with coordination of cross-functional activities

Required Qualifications:

• Bachelor's degree and 3+ years of relevant experience, OR 5+ years of relevant experience
• Experience with military training curriculum development or evaluation
• Experience with MOA/MOU development and management
• Knowledge of military protocols and procedures
• Knowledge of DoD training standards and requirements
• Prior experience supporting military operations
• Strong writing and documentation skills
• Proficiency with Microsoft Office Suite
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• U.S. Citizenship
• Ability to obtain a favorably adjudicated National Agency Check (NAC)

Preferred Experience:

• Active Secret security clearance
• Experience at DoD installations in California
• Experience with workflow optimization
• Formal training in project management or process improvement
• Prior experience with Host Tenant Support Agreements
• Experience with personnel recognition programs
• Knowledge of Space Force or Air Force operations

Required Education:

• Bachelor's degree and 3+ years of relevant experience, OR 5+ years of relevant experience

Physical Requirements:

• Ability to remain in a stationary position for extended periods
• Regularly operate a computer and other office equipment
• Occasionally transport files and materials up to 15 pounds
• Work is performed in an office setting with normal ranges of temperature and humidity

Security Clearance Requirements:

• Successful completion of background check
• U.S. Citizen

Work Location / Schedule:

• Onsite 5 days a week, Santa Barbara County, CA

Travel Requirements:

• None

About USmax:

USmax Corporation is an award-winning SBA Certified Woman-Owned Small Business and leading provider of innovative professional, technical and enterprise IT services. Our client areas span international development, public safety, law enforcement and healthcare markets. Our Commitment to quality and continuous process improvement is demonstrated by our CMMI-SVC ML3 appraisal, as well as ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2013 registrations. We offer complete program life cycle support through a full range of planning, design, implementation, management, and support services. Our services based on trust, quality, efficiency, and innovation drive the mission of our various federal and commercial customers. USmax is certified by the Commonwealth of Virginia Department of Veterans Services as a Virginia Values Veterans (V3) Facility and certified as a V3 Certified Employer. USmax is an avid supporter of the men and women who have served our country. This certification recognizes this achievement and furthers our commitment to veterans and their families. USmax is an Equal Opportunity Employer and embraces diversity and inclusion. Please see our website to learn more about our equal employment policies or to request an accommodation to enable you to apply for employment with us.