Job Details

La Colina Apartments is hiring for an Assistant Manager to join the team! The Assistant Manager is responsible for providing administrative and clerical support to the property management staff. This role involves a variety of tasks to ensure the smooth operation of the leasing office and the satisfaction of residents and prospective tenants.

**Living on-site is required. Rent credit included.**

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES OF THE JOB INCLUDE, BUT ARE NOT LIMITED TO:

• Greeting and assisting visitors and residents in a professional and friendly manner.
• Answering and directing phone calls, taking messages, and handling inquiries.
• Managing incoming and outgoing mail, packages, and deliveries.
• Maintaining office supplies and inventory, and placing orders as needed.
• Assisting with the leasing process, including scheduling appointments, giving property tours, and processing rental applications.
• Collecting and recording rent payments and other fees from residents.
• Assisting with resident relations, including handling complaints and resolving issues in a timely and professional manner.
• Assisting with property maintenance requests and coordinating with maintenance staff as needed.
• Communicate with vendors and pay invoices in a timely manner.
• Maintaining accurate and up-to-date records and files.
• Live On-Site is required.
• Handle after hour calls or emergencies with the assistance of the Manager.

QUALIFICATIONS: KNOWLEDGE/EDUCATION/EXPERIENCE: The ideal candidate for this position will have strong communication and customer service skills, attention to detail, and the ability to multitask and prioritize in a fast-paced environment. Previous experience in a similar role, particularly in the real estate or property management industry, is preferred. Familiarity with property management software and basic accounting principles is also beneficial. Knowledge of Yardi, Ottimate, Netsuite and Excel is preferred. SKILLS/ABILTIES/ OTHER REQUIREMENTS:

• Ability to consistently display courtesy, etiquette, and enthusiasm on the phone and in person
• Ability to be pro-active, take initiative and work autonomously
• Strong organizational skills with the ability to maintain comprehensive and cohesive records
• Must possess the ability to work under pressure and meet deadlines
• Ability to write and communicate in a professional manner
• Ability to operate and trouble-shoot general office equipment (e.g., copier, fax, )

PHYSICAL REQUIREMENTS: Standing, sitting, walking, use of keyboards (sometimes for long periods of time). Driving. Lifting up to 25 lbs., driving golf cart

Salary Range: $72,000-$75,000 per year + Rent Credit

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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