Job Details

Manager, Donor Engagement

  2025-08-13     Direct Relief     Santa Barbara,CA  
Description:

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Base pay range

$80,000.00/yr - $87,000.00/yr

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Human Resources Business Partner at Direct Relief

Summary Job Description

In support of the world's leading medical relief charity, the Manager, Individual Engagement will develop and foster long-term relationships with current and prospective donors to support the mission of Direct Relief, with a primary focus on individual donors. This role interacts closely with other members of Partnerships & Philanthropy team and other departments to communicate the organization's mission, programs, and strategic initiatives. The ideal candidate is an excellent and creative communicator, relationship-builder and goal-oriented project manager who takes initiative, is attentive to details, and acts with purpose.


Primary Duties/Responsibilities

:Participate as a member of the Partnerships & Philanthropy team to grow and retain Direct Relief's community of support among a diverse population of donors at all giving levels

.
Fundraising and stewardshi

  • p:Portfolio Management: Identify and manage a portfolio of 250+ major donors and prospects; plan and execute donor interactions and communications (e.g., thank-you letters, newsletters, programmatic updates and briefings, pitch decks, etc.
  • ).Annual Giving: Use an appropriate mix of written individual and mass communication, face-to-face meetings, phone/video meetings, facility tours, and group presentations to retain donors and increase donations at all giving level
  • s.Planned giving: Identify prospects and use individualized communication to qualify and solicit planned gift
  • s.Research and strategy: Analyze the interests of donors and prospects to develop compelling pitches, fundraising campaigns, engagement strategies, and stewardship activitie
  • s.Build community of support: Inspire and maintain donor loyalty, interest and enthusiasm through stewardship, communication, and activities designed to express recognition, appreciation, and the impact of their gift

s.Community networking

  • : Represent Direct Relief: Attend meetings and events to engage with members of the community to raise awareness and promote Direct Relief's missio
  • n.Engage trusted advisor networks: Develop and foster relationships within professional communities including wealth managers, estate and tax attorneys, and other philanthropy advisor
  • s.Engage community influencers: Meet with influential community members to develop engagement opportunities with the organizatio
  • g:Data management: Perform necessary administrative tasks to ensure accurate constituent records in the CRM system (currently Raiser's Edge: NXT), including documentation of all activity, using the donor database system and ensure organization and accuracy of pertinent information within the Partnerships & Philanthropy team documents syste
  • m.Reporting: Produce reports of activity and results measured against established goals

.
Desired Qualification

  • s: Minimum of 5 years of successful experience growing and maintaining meaningful constituent relationships; non-profit experience is strongly preferred but comparable for-profit experience may be considered; bachelor's degree prefer
  • redAdvanced ability to write clear, structured, and persuasive communicati
  • onsFamiliarity with generative AI tools such as Chat
  • GPTPositive and happy attit
  • udeStrong organizational skills, ability to prioritize tasks, attentive to deta
  • ilsAbility to work well in a collaborative team environment with a wide range of people and personalities, including other departments/functi
  • onsAbility to handle multiple assignments, and set and meet deadli
  • nesAbility to work independently with minimal supervis
  • ionFamiliarity with on-line marketing and on-line fundraising programs and technology platforms prefer
  • redAbility to occasionally work nights and/or weeken
  • ds.Clear background ch
  • eckClear toxicology screen

ing
Physical Deman

  • ds: Prolonged periods of sitting at a desk and working on a compu
  • ter.Must be able to lift to 15 pounds at ti

mes.
Travel Requireme
nts: Periodic domestic and/or international travel may be required by car or airc

raft.
Compensation and Ben

  • efits:Salary range: $80,000-$87,000, salary commensurate with qualifications and exper
  • ience.Medical insurance, employer covers 100% for em
  • ployeeDental and Vision insurance covered by employer at 100% cost for em
  • ployeeRetirement Plan, employer matches up

Summary Job Description

In support of the world's leading medical relief charity, the Manager, Individual Engagement will develop and foster long-term relationships with current and prospective donors to support the mission of Direct Relief, with a primary focus on individual donors. This role interacts closely with other members of Partnerships & Philanthropy team and other departments to communicate the organization's mission, programs, and strategic initiatives. The ideal candidate is an excellent and creative communicator, relationship-builder and goal-oriented project manager who takes initiative, is attentive to details, and acts with purpose.


Primary Duties/Responsibilities

:Participate as a member of the Partnerships & Philanthropy team to grow and retain Direct Relief's community of support among a diverse population of donors at all giving levels

.
Fundraising and stewardshi

  • p:Portfolio Management: Identify and manage a portfolio of 250+ major donors and prospects; plan and execute donor interactions and communications (e.g., thank-you letters, newsletters, programmatic updates and briefings, pitch decks, etc.
  • ).Annual Giving: Use an appropriate mix of written individual and mass communication, face-to-face meetings, phone/video meetings, facility tours, and group presentations to retain donors and increase donations at all giving level
  • s.Planned giving: Identify prospects and use individualized communication to qualify and solicit planned gift
  • s.Research and strategy: Analyze the interests of donors and prospects to develop compelling pitches, fundraising campaigns, engagement strategies, and stewardship activitie
  • s.Build community of support: Inspire and maintain donor loyalty, interest and enthusiasm through stewardship, communication, and activities designed to express recognition, appreciation, and the impact of their gift

s.Community networking

  • : Represent Direct Relief: Attend meetings and events to engage with members of the community to raise awareness and promote Direct Relief's missio
  • n.Engage trusted advisor networks: Develop and foster relationships within professional communities including wealth managers, estate and tax attorneys, and other philanthropy advisor
  • s.Engage community influencers: Meet with influential community members to develop engagement opportunities with the organizatio

n.Record keepin

  • g:Data management: Perform necessary administrative tasks to ensure accurate constituent records in the CRM system (currently Raiser's Edge: NXT), including documentation of all activity, using the donor database system and ensure organization and accuracy of pertinent information within the Partnerships & Philanthropy team documents syste
  • m.Reporting: Produce reports of activity and results measured against established goals

.
Desired Qualification

  • s: Minimum of 5 years of successful experience growing and maintaining meaningful constituent relationships; non-profit experience is strongly preferred but comparable for-profit experience may be considered; bachelor's degree prefer
  • redAdvanced ability to write clear, structured, and persuasive communicati
  • onsFamiliarity with generative AI tools such as Chat
  • GPTPositive and happy attit
  • udeStrong organizational skills, ability to prioritize tasks, attentive to deta
  • ilsAbility to work well in a collaborative team environment with a wide range of people and personalities, including other departments/functi
  • onsAbility to handle multiple assignments, and set and meet deadli
  • nesAbility to work independently with minimal supervis
  • ionFamiliarity with on-line marketing and on-line fundraising programs and technology platforms prefer
  • redAbility to occasionally work nights and/or weeken
  • ds.Clear background ch
  • eckClear toxicology screen

ing
Physical Deman

  • ds: Prolonged periods of sitting at a desk and working on a compu
  • ter.Must be able to lift to 15 pounds at ti

mes.
Travel Requireme
nts: Periodic domestic and/or international travel may be required by car or airc

raft.
Compensation and Ben

  • efits:Salary range: $80,000-$87,000, salary commensurate with qualifications and exper
  • ience.Medical insurance, employer covers 100% for em
  • ployeeDental and Vision insurance covered by employer at 100% cost for em
  • ployeeRetirement Plan, employer matches up
to 6%

Seniority level

  • Seniority level

    Associate

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Business Development
  • Industries

    Non-profit Organizations

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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