Job Details

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Compass provided pay range This range is provided by Compass. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range $16.44/hr - $22.79/hrThe Office Administrator (OA) is a core in-office role in all of our sales offices. This position reports to and supports the Sales Manager in ensuring a seamless and exceptional agent experience as our top priority. The OA demonstrates dynamic customer focus, positivity, approachability, flexibility, and capabilities to perform in a fast-paced environment ranging from top executives and real estate agents to vendors, business partners, and staff. An OA is the first impression for the office, ensuring the office runs efficiently, providing our customers unparalleled service, and playing a critical role in the daily operations of the office.Please note: this role is 100% in-office based in our Montecito office.Front End | Agent Facing BehaviorsServes as the face of the office by welcoming and coordinating guests and providing a high-touch experienceBuilds and nurtures relationships with all customers in the office through frequent touch bases throughout the dayProvides services including but not limited to: recognition, networking, community, and retentionMaintains office environment by ensuring the office stays clean, stock and organized throughout the dayProvides Level 1 platform, marketing and IT support to customersAnswer and direct all incoming calls to the appropriate parties.Attends office events and meetings and solve problems as they occurBack End | Administrative TasksManage and execute the office's standard operating procedures and tracking processes (including staying within budgeting guidelines, ordering & processing deliveries)Follow appropriate regional procedures to process and track all customer (agent) commission checks, referrals, and CDAsEnsure cleanliness and overall organization of all areas of the office at all times, including reception, conference rooms, kitchen, and general common areasCollaborate with the Workplace Operations team and other departments as needed on special projects and initiativesOversee planning and logistics associated with events and meetingsManage internal communications including office updates and newsletters per the guidance of Sales ManagerProvide administrative support to Sales Manager as needed, such as calendaring, scheduling and expense reportsField internal and external general office inquiriesLiaise with Fed-Ex, UPS, USPS, etc. for all incoming and outgoing packagesProcess and distribute all incoming mailAssist as needed with facilities management inquiries for the officeMaintain and order necessary office supplies from appropriate vendorWhat We Look ForService experience with an emphasis on hospitality, customer service, customer resolution, facilities, corporate services, property management, or equivalent office management or administrative supportReal estate brokerage experience preferredProven track record of experience with various technology platformsAbility to perform cross-functional tasks to provide top-level marketing, customer success, and IT supportAbility to multitask, establish priorities, meet deadlines and make sound decisionsStrong detail orientation and organizational skillsArticulate verbal and written communicationProactive and resourcefulProficient use of Google Workplace applications and working knowledge of CRM tools, basic marketing design tools like Canva, and knowledge of social marketing platforms like Facebook, Instagram, and LinkedInCompensationThe base pay range for this position is $16.44-$22.79 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.Seniority level Seniority level Entry levelEmployment type Employment type Full-timeJob function Job function AdministrativeIndustries Administrative and Support ServicesReferrals increase your chances of interviewing at Compass by 2xGet notified about new Office Administrator jobs in Santa Barbara, CA .Santa Barbara, CA $65,000 - $68,500 3 weeks agoSanta Barbara, CA $24.70 - $28.60 1 day agoAdministrative Assistant - Ambulatory Care - Executive Support We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr