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Full Time, Hourly Non-Exempt. The Housing Navigator works closely with clients and prospective property owners and managers to secure permanent housing opportunities for homeless individuals and families. Locates available housing for clients, provides case management to clients to help them to stabilize in their housing, conducts outreach to develop ongoing landlord relationships and provide them with educational information regarding subsidies, and participates in coordinated entry.
In Consultation With The Client, The Housing Navigator
– Determines housing barriers, preferences, needs and goals;
– Assists clients in completing SSI/SSDI and other entitlement applications;
– Administers the VI-SPDAT and matches clients to housing type via Coordinated Entry System protocols;
– Networks and collaborates with area Housing Resources and maintains a presence at all meetings;
– Maintains a relationship with existing property managers/owners and establishes new relationships with those willing to house vulnerable and/or low income clients;
– Establishes, updates, maintains and communicates a list of available housing opportunities at least twice per week;
– Consistently meets all agency assigned outcome goals with respect to number of rental property contacts and number of people served, and exited to permanent housing;
– Prepares materials for making presentations to realtors, property managers and property owners or groups thereof;
– Fields inquiries from prospective property owners to provide information on New Beginnings' services, listen to their needs and ensure submission of completed housing applications where appropriate;
– Assists clients in their search for housing, filling out rental applications, interpreting leases, moving and understanding tenant rights and responsibilities;
– Conducts housing inspections and assesses for compliance with industry regulations and inspection readiness ensuring that clients have a successful transition into housing; and
– Assists clients with management through connection to community resources, employment search and readiness preparation, connection to medical, dental, mental health, and other basic needs services;
Case Conferencing
– Ensures effective service delivery by notifying clients of all housing opportunities and coordinating individualized housing plans with clients and any involved community partners;
– Mediate with landlords, obtaining utilities and making moving arrangements when indicated;
– Maintain Client Records;
– Maintains accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County and New Beginnings guidelines;
– Maintains client related data systems, including case notes and HMIS entries;
– Maintains a Property Manager/Owner Contact Log to meet set expectations.
– Prepares reports including but not limited to: outcomes, successes, etc;
– Familiarity with current housing market information, housing trends and available resources;
– Knowledge of effective business/professional contact techniques; and
– Other duties and projects as assigned.
Qualifications And Requirements For This Position
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