Job Details

Patient Assessment and Triage:

• Perform initial assessments for patients visiting the clinic, including taking medical histories, measuring vital signs (e.g., blood pressure, temperature, weight), and assessing current health status.
• Triage patients based on the severity of their symptoms, and prioritize care according to clinical protocols.
• Document patient information accurately in electronic medical records (EMR) and communicate findings to the healthcare team.

Clinical Procedures and Treatments:

• Administer prescribed medications and injections (e.g., vaccines, allergy shots, biologics) as ordered by the physician.
• Assist with minor medical procedures, such as wound care, dressing changes, venipuncture, and lab specimen collection.
• Perform routine diagnostic tests and screenings, including blood draws, EKGs, and urinalysis, as required by the clinic's specialties.
• Prepare patients for examinations and assist healthcare providers during procedures, ensuring patient comfort and safety.

Patient Education:

• Educate patients and families about their conditions, treatment plans, medications, and self-care techniques.
• Provide information about preventive health measures, such as immunizations, screenings, and lifestyle changes (e.g., diet, exercise, smoking cessation).
• Teach patients how to manage chronic conditions like diabetes, hypertension, asthma, or heart disease through lifestyle modifications and proper medication adherence.

Care Coordination:

• Collaborate with physicians, nurse practitioners, and other healthcare providers to develop and implement personalized care plans for patients.
• Schedule follow-up appointments, arrange referrals to specialists, and provide instructions for future care.
• Communicate with insurance companies regarding authorizations and referrals when necessary.
• Assist in managing patient flow by ensuring appointments are scheduled efficiently and that patients are seen in a timely manner.

Documentation and Reporting:

• Maintain accurate and up-to-date medical records in compliance with clinic and regulatory standards, ensuring patient data is confidential and secure.
• Document all patient encounters, including assessments, treatments, outcomes, and follow-up instructions in the EMR.
• Report any concerns, adverse events, or complications to the healthcare team immediately, ensuring timely intervention and appropriate care.

Administrative Support:

• Assist with patient intake, registration, and insurance verification as needed.
• Ensure clinic equipment is maintained, sterilized, and ready for use, and report any malfunctions or need for repairs.
• Support clinic staff with clerical duties, such as filing, organizing patient charts, and managing supply inventories.
• Assist with billing processes, ensuring that all relevant codes and documentation are provided for accurate insurance claims.

Infection Control and Safety:

• Adhere to all clinic policies and procedures, including infection control protocols, to ensure a safe and clean environment for patients and staff.
• Educate patients on infection prevention and hygiene practices, especially when managing wounds or chronic conditions.
• Follow proper hand hygiene, sterilization, and PPE guidelines to prevent the spread of infection.

Patient Advocacy:

• Act as a liaison between patients and the healthcare team, addressing concerns and ensuring that patients' needs are met in a timely manner.
• Advocate for patients by helping them understand their treatment options and make informed decisions about their healthcare.
• Ensure that patient rights, confidentiality, and dignity are maintained at all times.