Job Details

Salary : $37,440.00 - $45,489.60 Annually

Location : Oak Terrace Navigation Center

Job Type: Relief - Part Time

Job Number: 202400092

Department: HHSA - Social Services

Division: Oak Terrace Nav Center

Opening Date: 11/15/2024

Closing Date: 12/31/2024 11:59 PM Pacific

FLSA: Non-Exempt

Bargaining Unit: OE3

Description

Under direction, provides live-in direct and in-direct support services related to operational functions of a 24/7 interim (short-term) housing facility designed to ensure that County facilities, activities, and services are safe and effective; Aid in scheduling services to support onsite services and resources at the facility; performs related work as required. A revocable Occupancy License Agreement between employee and the County is required to be entered into prior to employee commencing work and residing on site.

SUPERVISION RECEIVED AND EXERCISED

Receives direct supervision from assigned supervisory or management personnel. Exercises no supervision of staff.

CLASS CHARACTERISTICS

The Navigation Center Resident Assistant is a single-level classification that has program coordination, administrative, and operational responsibilities. Incumbents in this classification are initially given detailed supervision in learning the duties associated with the position and the client population served. As experience is gained, close supervision and frequent review of work lessens as the incumbent demonstrates skill to perform the work independently.

Examples of Duties

(Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Receives authorization and approval from Tuolumne County Health and Human Services Homeless/Housing services designee.
• Greets participants/residents and reviews rules and violations with them to ensure clarity.
• Provides facility tours, and reviews policies for common areas, including laundry, kitchen, and dining areas.
• Familiarity with facility policies and procedures; enforces and follows them accordingly.
• Reviews list of approved household members provided by case management social workers, with participant/resident.
• Inquires about and may inspect weapons.
• Provides schedule of facility chores to participant/resident.
• Assigns participant/resident rooms, checks them in, and out; Conducts initial work through with participants/residents utilizing a room condition checklist and documents any damage when exiting.
• Provides inspection list and pictures of damage as necessary.
• Answers questions from participants/residents about lodging, facilities, and policies.
• Coordinates on-site services through outreach and collaboration.
• Develops and maintains participant/resident files.
• Maintains up-to-date resources, including pamphlets, public transportation transit schedules, food pantries, social service programs.
• Participates as a member of the participant/resident support team as appropriate.
• Monitors safety of the facility and of the participants/residents and documents safety concerns and incidents through written documentation.
• Communicates occupancy rule violations and/or any violation that meets immediate termination policies; coordinates with Health and Human Services regarding the termination and safe plan to exit participants/residents.
• Changes locks /room access in situations that require termination/eviction where a participant/resident may refuse to leave.
• Collaborates with the Homeless Services Team to return personal belongings left behind; inventories items and discards after 90 days; maintains list in participant/resident's file.
• Collaborates and communicates regularly with the case managing social worker on status of participant/resident.
• Notifies the appropriate emergency services in instances of immediate safety threat or injury.
• Coordinates with law enforcement and the Homeless Service team regarding suspected illegal activity or illegal activity occurs at the facility; and regarding any known criminals that have an active warrant or are not approved to be on-site.
• Performs various administrative tasks as required, which may include preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, maintaining event calendars, preparing mail, ordering supplies, sending and receiving faxes, answering the telephone, etc.
• Performs related duties as assigned.

Minimum Qualifications

Knowledge of:

• Community resources and services
• Pertinent local, state, and federal laws, regulations, and guidelines.
• Basic record-keeping and report preparation techniques.
• Client confidentiality policies and laws.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, spelling, grammar, and punctuation; basic mathematics.
• Techniques for effectively dealing with individual of various ages, various socio-economic and ethnic groups, and effectively representing the County in contacts with the public.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.

Ability to:

• Make referrals on behalf of participants/residents.
• Learn, understand, interpret, and apply pertinent federal, state, and local laws, regulations, and standards
• Communicate and understand how to carry out written and oral instructions.
• Write legibly, keep simple records, and write reports.
• Maintain confidentiality as appropriate.
• Compile, organize and present data accurately.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High school diploma or equivalent.

Preferred Experience:

• Working in and/or managing homeless shelter(s) or facilities, such as transitional housing, group homes, and in-patient rehabilitation centers.
• Working with the unhoused population.
• In understanding the impact of trauma, addiction, and mental illness on individuals, families, communities and/or systems.
• Basic de-escalation strategies to manage conflict and mild dysregulation among residents, and escalating to agency personnel (i.e. Behavioral Health, Social Services, law enforcement) when necessary.

• Housing First Regulations, and Fair Employment and Housing Act.

Licenses and Certifications:

• Must possess a California driver's license and have a satisfactory driving record.

Other Requirements:

• Must be able to pass a criminal record clearance and thorough background check.
• Must be willing and able to adhere to the Navigation Center's policies and procedures; enforce participant rules and agreements.
• Must be able to reside/live at the facility and sign a revocable Occupancy License Agreement between employee and the County is required to be entered into prior to employee commencing work and residing on site.
• Must be able to work on-call shifts, which will include standby. Standby and on-call requires employees who are released from active duty to be available after being released from active duty to return as required to respond to urgent and/or emergencies at the facility.
• Must be able to work weekends and holidays.

RELIEF POSITIONS DO NOT QUALIFY FOR BENEFITS

PERSONAL PAID LEAVES

• 12 paid holidays
• 16 hours of floating holiday awarded on July 4th
• 80 - 160 hours
• 96 hours of sick leave annually
• 12 paid Personal Flex Days

MONTHLY COUNTY CONTRIBUTION TOWARDS BENEFITS
The County contributes monthly:

• $1,050 towards single employee benefits
• $1,794 towards employee + one dependent
• $2,384 towards family benefits
• $150 if you opt out of health insurance due to being covered under another qualifying plan.

BENEFITS AND ADDITIONAL COMPENSATION

• Available Medical Plans: Anthem Blue Cross CARE PPO, Anthem Blue Cross CHOICE PPO, and Kaiser for those within their service area. Law Enforcement Anthem Blue Cross plan available for specific positions. Tuolumne County is not within the Kaiser service area.
• Dental Plan: Delta Dental
• Vision: VSP Vision Care
• Life Insurance: $50,000 + option life insurance plan for purchase
• Accidental Death & Dismemberment Insurance: $50,000
• Retirement: Social Security and CalPERS
• Retirement: Voluntary Deferred Compensation plan (457b)
• Longevity/Retention Pay:
  • 5 years = 2.5%
  • 10 years = 5%
  • 15 years = 10%
  • 20 years = 15%
  • 25 years = 20%
• Education Incentive Pay: 1 Certificate 2.5%, 2+ Certificates 5%
• Probation: 13 or 26 completed pay periods

VOLUNTARY BENEFITS

• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Accident Insurance
• Critical Illness Insurance

ADDITIONAL MISCELLANEOUS BENEFITS

• Gym Membership for approved gyms
• Credit Unions
• California 529 College Savings Program
• Propane Discounts
• Verizon & AT&T Wireless Discounts
• Employee Assistance Program (EAP)

Employees may qualify for:

• Employee down payment and closing cost assistance
• Student loan forgiveness
• Educational assistance program

COMMITMENT TO EMPLOYEE DEVELOPMENT

The County has a "Learning Forward" commitment to staff. We are dedicated to our employee's growth and provide access to a career coach/employee development professional and provides an educational assistance program.

PAY AND/OR SHIFT DIFFERENTIAL

• A Road Worker shall receive a twenty-five ($0.25) cent per hour pay differential for each hour assigned to perform as a heavy equipment operator, when that assignment exceeds five (5) hours in any given standard tour of duty.* Employees who work four (4) hours or more in a shift beginning between 8:00 pm and 4:00 am receive a shift differential of $8.00 per shift. *Upon successful completion of 160-hour training program.
• Social Workers, Social Service Supervisor I/II, Program Managers, and Deputy Directors receive a five (5%) percent salary differential.
• HCU employees who work between 6:00 pm and 7:00 am receive a shift differential of $3.00 per hour. The shift must start at 2:00 pm or later and applies to hours actually worked between 6:00 pm and 7:00 am.
• An IT Technician required to return to work or return to work on a day not regularly scheduled and work four (4) hours or more in a shift receive shift differential at the following rates:
  • 3:00 pm to 11:00 pm shift - $6.50 per shift
  • 11:00 pm to 7:00 am shift - $9.00 per shift
• OE3 employees who work four (4) hours or more in a shift receive shift differential at the following rates:
  • 3:00 pm to 11:00 pm shift - $6.50 per shift
  • 11:00 pm to 7:00 am shift - $9.00 per shift

ON-CALL PAY

Assigned personnel shall receive on-call pay of sixdollars and fifteen cents ($6.15) per hour for each hour served on on-call duty. Assigned personnel become ineligible for on-call pay once activated to call back status.

Assigned Animal Control Officers receive on-call pay of two dollars and seventy-five cents ($2.75) per hour from the time they are released from active duty but not before the regular conclusion of shift, until they are back on active duty or the Animal Control workday starts. For each call back, the Animal Control Officers receive overtime pay from the time they leave their home until the time they return to their home or commence their workday.

CALL BACK PAY

Call-back compensation shall be paid for one and one-half (1) hours at straight-time rates for each call-back occurrence and is in lieu of any travel time and expense to and from home and the first or last work contact point.

UNIFORM ALLOWANCE

Animal Control Officers receive an annual uniform allowance of five hundred dollars ($500.00). Fifty percent (50%) of the allowance is payable during the period of July through December and fifty percent (50%) is payable January through June of each fiscal year.

Fire Prevention Inspectors receive an annual uniform allowance of seven hundred dollars ($700.00). Fifty percent (50%) of the allowance is payable during the period of July through December and fifty percent (50%) is payable January through June of each fiscal year.

An annual uniform allowance of one hundred fifty dollars ($150) each fiscal year paid twice a year in January and July will be provided for the purchase of boots, coats, shirts, hats, uniforms, gloves, gators (snake proof), overalls or coveralls. Items of clothing will reflect the County logo or wording identifying the employee as a County employee. This section applies only to the following classifications: Appraiser, Building Inspector, Environmental Health Specialist, Planner, Solid Waste Technician, Solid Waste Specialist, Junior/Assistant/Associate Engineers, Engineering Technicians, Land Surveyors, Code Compliance Investigators and Agriculture & Air Pollution Inspector.

A uniform allowance of four hundred dollars ($400) per fiscal year paid twice a year July and January each fiscal year will be provided for the purchase of prescription safety glasses, safety boots, a safety coat, shirts with a County seal replica, trousers, hats and gloves.

Employees in the Road Operations Division, Skilled Trades and Maintenance Division who require corrective lenses for the normal execution of their job duties receive reimbursement towards safety glasses every two years.