Job Details

Job title: Area Manager (North California)

Location: North California, including 5-10 retail stores within the area

Company: MINISO USA

Term: Full-time

Salary: $65,000 - $75,000 after probation

Job Description:

The Area Manager will support the Regional Operations Manager in ensuring that the stores within their region operate smoothly by actively providing the industry's best employee practices, improving customer shopping experiences, cultivating a team-driven environment and achieving financial successes. The Area Manager's major emphasis is to recruit, hire, train, and develop a diverse and high-performance team of Store Managers (SMs) who will deliver on our company's goals and reflect our values. The Area Manager will directly manage multiple Store Managers and up to 15 retail stores within the area.

Key Responsibilities:

• Evaluating existing operations and developing appropriate strategies.
• Training store managers in effective sales and supervisory techniques.
• Monitoring sales across stores to ensure quotas are met.
• Detecting, investigating, and remedying discrepancies in sales across stores, if required.
• Setting and implementing performance standards across all stores.
• Ensuring that employees observe company protocols.
• Collaborating with other Area Managers to ensure consistent operations.
• Traveling to stores to conduct duties on-site, as needed.
• Informing your manager of progress and pitfalls regularly.
• Driving operational success through achieving KPI metrics and maintaining company standards.
• Ensuring retail stores are clean, well-maintained, and that managers create a service culture reflecting MINISO's corporate image and values.
• Setting and monitoring operational goals for all Store Managers.
• Partnering with human resources to develop the area team by recruiting and hiring, with emphasis on management positions.
• Recommending additional products, special pricing, promotions, and facility remodels.
• Creating Individual Development Plans (IDP) and operational business plans with Store Managers.
• Providing accountability for Store Managers through training, coaching, and performance reviews.
• Other tasks as assigned by management.

Qualifications:

• Retail Industry knowledge, skills, and abilities.
• High School Diploma or GED required; Bachelor's Degree preferred.
• 3-4 years of progressive management experience overseeing 10+ stores, preferably in the retail industry.
• Comparable multi-unit management experience highly preferred.
• Prior experience in the retail industry required.
• Operations/District management experience preferred.
• Consultative sales experience preferred.