Job Details

[Customer Service / Remote] - Anywhere in U.S. / $18 per hour / PTO / 401K match - As a Customer Experience (CX) Associate you'll: Provide friendly and efficient support to customers via various communication channels, including email, chat, and phone, to address inquiries and troubleshoot problems; Investigate and resolve customer complaints, order discrepancies, and return requests; Develop in-depth knowledge of Havenly's product offerings, platform features, and policies to provide accurate and informative responses to customer inquiries; Maintain detailed records of customer interactions, issues, and resolutions in the customer support system...Hiring Fast >>